AcadlyOS is run by TRIOGENX GROUPS LLP ("we", "us"). Our main website is https://www.revisenseai.in/
This page explains what information AcadlyOS uses, why, and what choices you have. "Your school" means the school or institution that gives you your AcadlyOS account.
1. What information we use
- Account details: name, email, phone number, role and school.
- Student details: date of birth, age, class, section, admission or roll number, and parent or guardian details when your school records them.
- School records: attendance, marks, homework, timetable, announcements and fee information.
- Photos and files: a profile photo or a file, only when an authorised person chooses to upload it.
- Account activity: sign-in sessions, security records, and the tokens we need to send notifications to your phone.
- Your requests: support, privacy and account-deletion requests.
2. Why we use it
- To create and manage accounts and let people sign in.
- To provide school features such as attendance, school work and messages.
- To show each person only what their role and school allow.
- To send notifications about the service, security and your school.
- To help you with support, privacy questions and account deletion.
- To keep the service secure, keep activity records and make backups.
3. Children and parent or guardian consent
Students under 18 can use AcadlyOS. For them, a parent or guardian must give consent first, through a separate Parent / Guardian Consent form. We verify the Parent / Guardian's registered email using a one-time code, and the Institution's Mentor / Teacher confirms the Parent / Guardian relationship based on institutional records or other reliable information. When a student turns 18, the account may become an adult account, and the student may be asked to accept the latest Privacy Policy and Terms.
4. Companies that help us run AcadlyOS
- Supabase: sign-in and database
- Cloudflare R2: file and backup storage
- Hostinger: hosting of the website part
- Zoho ZeptoMail: emails, such as one-time codes
- Firebase Cloud Messaging: phone notifications
We only share what each company needs to do its job.
5. Permissions on your phone
AcadlyOS may ask for permission to send you notifications, to use the microphone for voice or announcement features, and to reach your photos or files when you choose to add a profile picture or a file. For its main features today, it does not use your exact location, contacts, Bluetooth or camera.
6. Ads and tracking
We do not sell students' personal information, and we do not use it for targeted ads. Today the app has no advertising tools or tracking tools such as Google Analytics, Meta Pixel or Microsoft Clarity.
7. Keeping information safe
We protect information with sensible safeguards: connections are encrypted, people have to sign in, access depends on role and school, we keep activity records, and we make backups. No online service can ever be completely safe.
8. How long we keep information
We keep information only as long as we need it to run the service, to support your school's records, to keep things secure, or to follow the rules we must follow. When you confirm a normal deletion request, your access is switched off and the personal information that can be deleted is scheduled for deletion within about 30 days. A small amount may stay if your school, the law or security needs require it, and copies may stay in our backups for a short time.
9. How to delete your account
Account deletion is done through AcadlyOS. Use the delete option in the app where it is available, or go to https://acadlyos.in/account-deletion. If your role has no delete option in the app, email support@triogenxgroups.in. Your AcadlyOS account is also your ReViSense.AI account, so deleting it also removes your ReViSense.AI account and the linked personal data that can be deleted under the same process.
10. Your choices
You, or a student's parent or guardian, can ask to see, correct or delete information, take back consent, or ask for privacy help. Please write to privacy@triogenxgroups.in. We may first check who you are and, for a student under 18, that you are the parent or guardian.
11. Changes to this policy
We may update this policy when the service or the way we handle information changes. For important changes we will tell you in the app, by email or in another suitable way. We may ask for your consent again where the law requires it.
Contact
Privacy & Governance Team
TRIOGENX GROUPS LLP, Kunigal, Tumkur, Karnataka, India
Privacy: privacy@triogenxgroups.in
Support: support@triogenxgroups.in
Security: security@triogenxgroups.in
General: hello@triogenxgroups.in